Would you like to take advantage of the latest lighting control conveniences, shade automation elegance, and energy management advancements without making holes in your walls and disrupting your life?

That’s where ACS and Lutron’s Wireless QS system comes in!  Lutron QS is a wireless, energy-saving lighting control, automated window treatment, and HVAC home control system that gives you the ability to tailor the environment throughout your entire home from simple intuitive devices.

Because QS utilizes Lutron’s patented Clear Connect® RF wireless technology, the system installs easily into existing homes without running any new wires removing the need to make “Swiss cheese” of your walls. It’s perfect for retrofit projects as well as new construction homes.

Standard switches and dimmers are replaced with “smart” lighting controls, old pull cord shades are replaced with battery powered shades, and all without running a single wire. Your new smart devices “talk” to each other to work in perfect combination. Lutron QS is also scalable, meaning you can start with a single room or a few rooms, and expand the system to cover your entire home when you’re ready.

With Wireless QS, you can:

Light in your home is not merely functional; it’s part of the décor, enhancing every experience within the space.  Whether it’s an evening curled up on the sofa with a favorite movie, a laughter-filled dinner party, or a serene afternoon in a quiet corner with a best-selling novel, Lutron offers an unrivalled range of lighting control solutions that can create and enhance a mood.  Strong and bright, soft and subtle, or dramatic and theatrical; see what light can do for your life.  ACS’ years of experience allow us to deliver a truly individual solution for your home. For decades ACS has partnered with Lutron for its continual advancement in redefining how you control light in a space. The latest innovation is the Palladiom™ keypad.

With Lutron’s Palladiom keypads pressing one button can lower light from table lamps and recessed fixtures, and adjust shades to create the right atmosphere for enjoying the latest movie.  Another button will adjust the lighting level to a brighter setting for shooting a round of pool.  Wall stations incorporate temperature along with lighting and shades, providing the optimal user experience.

The Palladiom keypads combine subtle elegance with architectural design. To give the keypads a consistent aesthetic, the buttons and faceplate are flush with each other and made from the same material; 10 architectural matte colors, 11 metal finishes, and clear glass, making it easy to complement any décor. Choose light almond to match a neutral color palette throughout your home or antique bronze to coordinate with your faucet, handles and knobs in your kitchen. Your wall and fixture coordination along with the ease of controlling lights, window treatments, and climate, will never be the same.

As part of the Lutron HomeWorks® QS system, wired Palladiom keypads and Wall Stations can control Lutron wireless QS dimmers and switches, making them an ideal choice for new construction or minor renovation. Lutron and ACS offer an unrivalled range of lighting solutions and installation expertise. Regardless of the size of your project or budget, from New York to California and Florida, call ACS to learn about “smart” solutions for your home.

Room acoustics indicate how sound waves interact within a room. Every room reacts differently to the variety of sound frequencies, primarily because of the objects in it, and every speaker sounds different when in a different room. When you partner with ACS for a home theater build, acoustics are a vital component considered as we design and engineer your space…and for good reason.

The next time you sit down to watch a movie or listen to music, think about the ways – good and bad – that your room may be affecting the overall sound of your system. A basic understanding of room acoustics (and speaker placement) can help you maximize the performance of any audio or home theater playback.

Imagine that room empty, with hardwood floors and bare drywall. That’s going to have a lot of echoes, right? Now imagine the same room with carpets, thick drapes, plush seating and bookcases or a private concession counter. Suddenly the room has a quieter, more intimate feel. The fact is, these are the extremes of room acoustics, and the perfect-sounding home theater exists somewhere between the extremes.

Every room a puzzle

ACS knows that there are few things in life more exciting than the mere prospect of having your own private movie theater at home, as well as the potential pitfalls of starting a home theater build without proper planning. Last blog, we discussed the importance of determining your (1) space and (2) display options before making any commitment to building a home theater. This time we focus on sound. 

(3 of 10) The Sound Reproduction

Many would argue that the quality of your theater’s audio capability is even more important than how clear the images are on the screen. Your options include either an AV Receiver or a Preamplifier/Amplifier combination.

An AV Receiver combines the functions of three components:

     a) A Radio Tuner for AM/FM and, in some cases, HD (Hi-Def), Internet or Satellite Radio

Talk to custom home technology professionals throughout the country and one common philosophy emerges: Taking over a project can be more trouble than it’s worth. Unless, of course, you’re talking to ACS.

Project takeovers happen when the original firm is either unable to complete the work, or maybe even goes out of business mid-build. This can be frustrating for the client (to say the least), but it can also be treacherous territory for a company that jumps in to complete the job. Since the takeover firm didn’t order the components, they don’t hold the original warranties. Without being involved in the initial pre-wire or technical design, the new integrator is starting from scratch while the client anticipates the project is close to finished. It’s easy to see why integrators hesitate getting involved. Thankfully, ACS has a solution at the ready.

Due to a variety of circumstances, ACS takes over an average of 2-3 projects a month. Why, when so many view the act of completing another professional’s work a thankless job at best? Maybe it’s because, after nearly 40 years of custom electronic design and integration, ACS has the process and the people to make it right for those in need of expert assistance.

Ex: Last year, ACS lost a bid to work on a home. These things happen and there are never any hard feelings. However, after many months of planning and progress, the integrator who won the bid was no longer able to work on the build. Worried about what would become of the investment they’d made so far, the client reconnected with ACS to see if we could help.

As is the procedure, we completed a full investigation of the project. To everyone’s relief, ACS determined that the only issue unresolved was the HVAC. We provided a quote for the completion, the new client readily agreed, and ACS was able to complete the work they required to get their system working.

The big buzz in consumer electronics is the new 4K, the common name for the Ultra HD TV format. So what is 4K, exactly, and how do you know when the time is right to get it for your home?

The basics

4K represents the next giant leap in image resolution. How big a leap? 4K creates images composed of nearly 8.3 million pixels, compared to about 2 million in a 1080p image, the full HD resolution produced by Blu-ray®. In other words, FOUR TIMES the resolution of the TVs that you’re likely watching now. These pixels are usually arranged in a 3,840 x 2,160 configuration, compared with the 1,920 x 1,080 for full HD TV, also known as “1080p.”

Is 4K different from Ultra HD?

Though not the same, the two terms have become interchangeable, thereby creating some confusion. “4K” is the most commonly used term. However, some consumer electronics manufacturers prefer “Ultra HD” because it distinguishes between the 3,840 x 2,160 resolution inherent to 16:9 ratio TVs and the 4,096 x 2,160 resolution most commonly used in digital cinemas. For our purposes, we’ll refer to it as 4K.

One of the fastest growing companies in the luxury smart home market, Savant has become a recognized leader in home automation.  Today its systems are compatible with more than 5,000 products encompassing lighting, climate, entertainment, security as well as an in-home communication system that allows you to talk from your phone to the speakers in the house.  Are you in Metro New York?  Audio Command Systems can design a home automation system that will revolutionize the way in which you interact with your home.

Relationship with Apple®

Savant has formed a strong alliance with Apple and uses its hardware, in particular the Mac Mini, to run the software. Savant also uses Apple devices, including iPhones and wall-mounted iPods and iPads, to control and adjust the various subsystems within a home. Like most Apple products, the Savant System is easy to understand from the get-go and syncs automatically with all your Apple devices. Savant was also the first home automation company to develop an app for iOS, called TrueControl™. The app allows even the most discerning homeowner the ability to customize the way they interact with their home. Ease-of-use and attractiveness are two key features of the Savant system.

One example of how friendly the Savant experience can be involves taking pictures. Snap of photo of your living room using Savant’s TrueImage Control® and it becomes the touch screen to control your home. Press the lamp in your photo and it comes on. Turn on the TV, thermostat, and even your fireplace with a one touch. Using Apple’s iCloud service allows the Savant system to distribution audio throughout the entire home as well.

Total Control of Every Aspect of Your Home from Anywhere

At ACS, we certainly enjoy working with residents to help make their home technology dreams come true. That said; what about business? So much of today’s connectivity and automation can be incorporated into your life at the office, not integrating these solutions is taking a chance on clients leaving with the impression that you’re out of touch. When you partner with ACS, your modern office guarantees you’ll make the best first impression every time.

How we work

Our goal is to accomplish your systems integration while maintaining your office’s interior design. We work with you, your architect, contractor and designer to incorporate everything seamlessly into your remodel, renovation or new construction project. Our goal of increasing the productivity within your newly-upgraded business can include one or more of the following services:

Conference Rooms: Plasma screens. LCD projectors. Video and audio conferencing. Why not bring all your network capabilities into the board or conference room? Boardroom control systems let you control a wide range of electronic equipment (audio, video, projection, lighting, screens, blinds, security and communication) from one central location.

Video Conferencing: Reduce travel costs with an in-person experience that can transform your business and allow you to make decisions faster. With real-time remote video conferencing, meetings can take place with true interaction between all participants. An effective telepresence platform is a great collaborative solution that improves your working relationships and productivity.

In our last blog edition, we discussed the challenges we faced, as well as the solutions we provided for a project that was recently given the “Biggest, Baddest Home” Integration Award at the CEDIA Expo ’13 in Denver. The most important part of the story, of course, is the results…

Overall this is an incredible, must-see project. Everyone who has stepped foot in this amazing home leaves with their jaw dragging on the floor. 

Firstly, the dedicated A/V room saves a tremendous amount of time when an issue arises. In most cases the problem is resolved within minutes. Also, ACS is monitoring the CCTV Cameras on the Crestron touch panels and iPads. From the touch panels or any TV in the home you can select your own source so that all recordings are easily accessible. As a result, the children, staff, and home owners are able to easily use the system.

The indoor pool’s 25' barreled ceiling utilizes Sonnex amplifiers and the room sounds incredible. In addition there are 3 large outdoor zones (the main Great Lawn able to hit 94db without clipping). Over 60 outdoor speakers were installed in coordination with the landscape designer, GC, electrician and landscaper.

Home Theater – the theater features a high-end Meridian 4k projector, full surround sound with multiple subwoofers and high-end audiophile speakers. Viewers can sit in the custom leather seating or in the balcony area to enjoy the featured presentation. 8 zones of lighting in this room (including a star burst ceiling) are controlled by our system.

If you are getting ready to construct a new home, putting in major renovations, or creating an addition, NOW is the time to partner with ACS to assist in the design of a centralized lighting control system from Lutron. Why? Besides having complete flexibility with switching, dimming, energy management and shade control in one system, consider this…

Aesthetics- ACS can work with you, your architect or interior designer to minimize clutter on your walls with a well-designed Lutron centralized lighting system. Instead of wiring local switches for each different zone of light in a room which results in an unsightly bank of switches and dimmers, you can have a single, elegant keypad that comes in a variety of finishes to match your décor.

Flexibility- You have the ability to control any one light, shade, and temperature zone from any single button on a keypad, touch screen or smart device. You maximize convenience and can accommodate a multitude of lifestyle applications for you and your family. When your needs or preferences change it’s easy to make adjustments to your settings.

Scalability – Centralized lighting systems offer maximum scalability. Everything from a Manhattan apartment to a sprawling Beverly Hills estate can be accommodated. Get ACS involved during the design phase of your large residence to collaborate with architects, designers and general contractors and ensure appropriate wiring infrastructures is implemented.

Reliability – ACS works with Lutron because their design, quality control and performance are unsurpassed in the industry. Wireless lighting control has proven to be effective, yet nothing can replace the tried and true results of a centralized system using dimming panels hard wired to local keypads via low voltage. In an emergency, multiple redundant systems further ensure uninterrupted operation.

It's our experience here at ACS that the most successful projects are engineered and documented well in advance of actual construction. Early documentation of your audio/video distribution, home automation, network, lighting, motorized shades, and security needs in the design phase ensures accurate coordination between your architect, interior designer, builder and all subcontractors involved. Initial plans specify all the build requirements your team of professionals need to know.

Before you begin a project, whether partnering with ACS or working with another integrator, it will help to be familiar with the documentation involved.

Prewire Drawing Set

“Prewire” refers to the installation of cables and wires during a new home’s construction, including the AC electrical wiring and low voltage, home systems cabling. Remember, many wireless devices still use proprietary communication protocols, making them incompatible with other manufacturer’s products. Also, prewiring is a permanent upgrade to your home, increasing its value at sale time.

Why does experience matter? It gets you invited to the Netherlands, for one thing.

ACS has a client for whom we’ve integrated 4 different homes. It just so happens that the client’s 5th home is a 95-ft yacht…and it’s being built in Amsterdam. You can’t win them all, right? Well…

While the client explored integration options overseas, a priority for the family was for the controls within the yacht to have the same look and feel as the other homes on which ACS had previously worked. This meant viewing the same menu – regardless of the location – to set the music or raise the shades or view the status of any room in that home or across the globe. To aid in this endeavor, the client brought their world-renowned yacht builder to Los Angeles to review the systems in the 85,000 sqr ft home in Beverly Hills (which also happened to be the most recent work ACS had completed on their behalf).

This location has the advantage of the features that have made ACS a Crestron Gold programmer. More than a decade of development has gone into our template, featuring options many integrators don’t make available as their base offering. ACS has found it’s easier to include more options (and edit out what isn’t optimal for the client) rather than add what we consider basic functions at an additional cost. To demonstrate, the client took quite a bit of pleasure adjusting the volume in surrounding rooms while we conducted our meeting, as well as showing off the “home-at-a-glance” feature that displays the status of every zone from a single screen.

After the meeting, ACS was asked to review the company chosen for the integration overseas. Frankly, it was a quality organization, and we didn’t feel it made sense for us to be involved to any greater degree. However, there’s a peace-of-mind component to all such work. So, when the client offered to fly us to Amsterdam for 3 days to review the system with the chief engineer, who were we to argue?

When you decide to upgrade your home or business technology, selecting the right contractor is one of the most important decisions you will have to face. It’s a choice that remains with you long after the instillation portion of the project is finished. That said, with every company telling you that they are the best option for your job, what does ACS bring to the table that separates us from the competition? So happy you asked!

Everywhere You Need Us to Be
ACS has offices in the three largest residential and commercial regions in the United States (Metro NY, Los Angeles and South Florida) and has been delivering cutting-edge technology to these high-end markets for nearly 40 years.
No matter where you are or where you need the work performed, ACS has the history, experience, and focus to give you the results that will keep you coming back.

Qualified and Prepared
At ACS, we focus on having the best-trained installers in the industry. We have over 100 knowledgeable and reliable employees nationwide, with every job receiving its own project manager and a visit from a member of our executive team. This attention to detail can take more time than many of our competitors are willing to offer during the initial phases, but we’ve found that a higher percentage of customers (95%) are happy with the initial version of their plans as a result of this more meticulous process.
 
Recognized for Excellence
CE Pro Magazine rated ACS on of their Top 3 companies 7 years in a row, as well as the #1 Installer in the Country. We’ve won awards for Best Home Theaters, Best Technical Design for Media Rooms, and were featured in Robb Report magazine as one of the best integrators in the business. Every job receives our distinctive “white glove” treatment, and the accolades we receive year-after-year simply validate our commitment to best-in-class service.
“This expert firm consistently delivers cutting-edge technology—and is frequently called upon to give a command performance in a celebrity's home. Industry professionals and clients both agree that Audio Command Systems (ACS) is one of the premier designers and installers in the country.”
– The Franklin Report

Working for You is Our Privilege
ACS invests in the most elite staff and their continued education for one simple reason: Because we want to be the best integrator in the U.S.A.! We actively demonstrate our customer-service integrity so each and every client becomes a partner in the life of their technology, anxious to revisit our process when the next challenge presents itself. Our solutions are never “cookie cutter,” and that alone can make all the difference in the world.

Contemplating an upgrade or preparing for a new build out? Call us today from anywhere in (or even outside) the U.S., and give ACS an opportunity to demonstrate all we can do on your behalf.

You may have noticed some not-so-subtle changes to the ACS online presence. We are in the midst of an exciting expansion to further promote our national reputation as a factory-authorized and trained dealer and installer of the finest A/V, Lighting Control, Motorized Shading, Network and Home Automation equipment anywhere on the web. Part of that development includes this new blog presence.

We’re going to be using this space to announce important ACS company news, spotlight preferred manufacturers and components, and generally keep in touch. If you have a need for custom electronics design and integration, whether for your home or business, this is going to be an excellent resource for you.

ACS has an expansive array of services, including:

• Automated Shading
• Home Theater Design
• High End Audio
• Lighting Control
• Managed Home Networking
• Integrated Living Solutions and much, much more!

With offices in the New York Metro region, Los Angeles and South Florida, ACS is among the largest residential Audio/Video, Lighting Control and Home Automation companies in the country. Anyone anywhere, from Maine to Washington, who’s looking for technology solutions that respond to their lifestyle while maintaining their home’s architecture and interior design, should give us a call! We’re here to build lifelong relationships with our customers and look forward to demonstrating our expertise.

With most businesses operating across multiple time zones and national boarders, the right technology is key to staying relevant in today’s global economy. Telecommunications increase productivity and collaboration while reducing travel costs and employee relocation expenses.

Whether you have associates who work remotely or business partners in multiple markets, video-conferencing systems from ACS can give your business the necessary capabilities to execute major projects and priorities, allowing you to effectively communicate with anyone anywhere.

Important Considerations when Designing a Video Conference System

Whatever the venue – boardroom, conference room, classroom and auditorium – ACS has the in-person video experience solution. With video conferencing systems, additional factors must be considered besides those accompanying traditional presentation environments.  Sharing your screen with team members in your local office and remotely requires a variety of solutions such as:

Camera Positioning - Sight lines and angles of participant interaction must be planned into the design of any system.  In many installations, multiple cameras are used to create a balanced view to the room. A camera should be located at the front of the room near the display to mimic the in-person experience for a remote presenter, while a wide angle might also be placed in the back of the room to include a view of a local presenter. In smaller rooms a voice-activated camera can be installed to automatically focus on the speaker.

Audio Command is a leading provider of complete turnkey solutions for audio/visual integration, including Security & Surveillance options. We take pride in offering cost-effective, user-friendly security services to ^the New York area that directly address your needs. 

You install a security and surveillance system so you don’t have to worry about your property, possessions and loved ones. But the greatest peace of mind comes when you don’t have to worry about the operation of your system either. That’s why ACS offers home security.

Audio Command designs, installs and provides ongoing support for all your security needs, including camera systems with integrated access control, CCTV integration, entry systems support, remote system monitoring and more.

Video Surveillance

We provide centrally managed Closed Circuit Television Systems as well as Internet Protocol Camera Systems so that you can monitor various points from anywhere in the globe from a computer or smartphone. With cameras in and around your home or office you can monitor your residence while at work, or your business while on vacation … or the nursery while in the other room!

ACS is determined to be your resource for all things home automation. To that end, we wanted to focus this newest edition to our blog on a key integration partner; Control4.

Imagine receiving an alert from your phone while you’re away from home that says your garage door is open, and then it gives you the option of closing it. Or imagine pressing a button as you leave the house and your AC shuts off, your lights go out, and your alarm system powers up. Then, when you return home, another button push brings up the lights you have selected for that time of day, turns on your music or queues your television to your DVR. Such progress is no longer limited to your imagination and such functionality and ease-of-use has made Control4 a preferred entry-level solution for home automation.

Who is Control4?

Control4 is a Salt Lake City, Utah-based company that has made value and the customer experience its priorities since 2003. Control4 emphasizes usability within their product offerings, bringing you control over virtually everything in your home from almost anywhere you happen to be, whether you’re at the office across town or on vacation halfway across the world.

For an all-in-one home automation system, there are few packages that can beat the ease of use that Control4 provides. Keep in mind, this total automation system must be installed professionally by an authorized dealer, such as ACS.

At ACS, we’re committed to providing the level of professional service that makes a home or business owner a client for life. For example, we were given the opportunity to work with a particular client again after proving our abilities on their previous home, which ACS integrated more than a decade ago. Even after so much time had passed, our relationship included a comfort and confidence that was invaluable with all the unique challenges and requests which were brought to the new project.

The Challenges: The new home is 42,000 sq ft in beautiful Greenwich, CT. There were considerable differences in the two projects. At the first home we integrated for the client, our racks were shoe-horned into a small room along with the alarm vendor, pool controls, thermostats, and an existing (and not very-well designed) infrastructure. While in the previous home the client perceived that, when a piece of electronic equipment wasn’t working, a simple “power cycle” could fix the problem 99% of the time. He requested that we design the system so that anyone could easily access the backs of all the equipment. (In the previous home this was not possible due to equipment being housed inside custom cabinetry).

Additional challenges included:

•  Ensuring multiple people could use the control system in a home this large

•  Client requested the large V15 touch panel to be utilized as a TV monitor in a number of areas

Is there any part of the home you can’t make “smart?” More and more homes (and apartments and resorts, etc.) are being constructed with advanced technologies built in. Viking ranges and Sub-Zero refrigerators are being delivered with WiFi, apps and touchscreens. Whether designing a new home, remodeling or a retrofit application ACS has solutions for introducing basic home automation. A great place to start is with something you interact with everyday… window shades!

Controlled window shades are convenient and cool to have, but are there any other benefits? Glad you asked! There are actually several reasons why programmed, responsive window treatments are both a great investment and a “smart” decision for your property and family.

Stop the Sun Damage

Many of the items in your home (such as art, photographs, upholstery, rugs, and more) contain dyes and inks that will fade when exposed to too much sunlight. One of our New York clients was shocked when redecorating and saw the discoloration on her living room wood floors and realized what kind of damage must have also been done to her Stark rug and heirloom Matisse. Controlled shades can be programmed to prevent the harshest direct light from damaging your valuables, and can even be scheduled to alter the operations due to Daylight Savings and seasonal changes. ACS shading system designer, Cody Derby, has found that since you’re putting some kind of treatments on your windows anyway it’s an easy next step to automate them. Otherwise they usually stay raised when you’re not home and UV damage occurs.

Enhance Your Privacy

Last time, we discussed the importance of finalizing your audio and component choices before making any commitment to building a home theatre. This time we focus on the finishing touches.

(6 of 10) The Components