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ACS: Ready to Step In on Your Behalf

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Talk to custom home technology professionals throughout the country and one common philosophy emerges: Taking over a project can be more trouble than it’s worth. Unless, of course, you’re talking to ACS.

Project takeovers happen when the original firm is either unable to complete the work, or maybe even goes out of business mid-build. This can be frustrating for the client (to say the least), but it can also be treacherous territory for a company that jumps in to complete the job. Since the takeover firm didn’t order the components, they don’t hold the original warranties. Without being involved in the initial pre-wire or technical design, the new integrator is starting from scratch while the client anticipates the project is close to finished. It’s easy to see why integrators hesitate getting involved. Thankfully, ACS has a solution at the ready.

Due to a variety of circumstances, ACS takes over an average of 2-3 projects a month. Why, when so many view the act of completing another professional’s work a thankless job at best? Maybe it’s because, after nearly 40 years of custom electronic design and integration, ACS has the process and the people to make it right for those in need of expert assistance.

Ex: Last year, ACS lost a bid to work on a home. These things happen and there are never any hard feelings. However, after many months of planning and progress, the integrator who won the bid was no longer able to work on the build. Worried about what would become of the investment they’d made so far, the client reconnected with ACS to see if we could help.

As is the procedure, we completed a full investigation of the project. To everyone’s relief, ACS determined that the only issue unresolved was the HVAC. We provided a quote for the completion, the new client readily agreed, and ACS was able to complete the work they required to get their system working.

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Great Working Experience

"It was a pleasure working with ACS. To be quite honest (as I always am…) working with ACS was the best experience working with any AV/Home Integration company in my entire tenure here at Hobbs. "

- Jerry Cobaugh, Hobbs Inc.

House in the Hamptons

"In today’s world, with frequent technology changes and the need or desire to integrate a number of functions, I loved working with ACS because they made the time to explain the options, price them appropriately, install them right, educate us to the proper use and follow-up as needed."

- Bob Hurst

Individualized Systems

"I more than whole-heartedly endorse Audio Command Systems and its technicians and especially Michael Pittman without whose invaluable design suggestions our system would not be as individualized and easily operable as it is. The entire installation experience and subsequent enjoyment was and is immeasurable.

- Marc Desiderio

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