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Peace of mind for your home technology

Technology Support you can count on

Technology systems occasionally experience disruptions. We want to keep things simple and provide support if your systems experience any of these disruptions. From proactively monitoring and fixing your system remotely to enabling you to reset your own system easily, we have you covered.

Experience Our Benefits

REMOTE REPAIR
Your system will be accessed remotely and oftentimes repaired without a service call.
APP CONTROL
You'll get a mobile app enabling you to fix many of the common issues that technology systems experience.
24/7 SUPPORT COVERAGE
We're available to communicate with you in whichever manner best fits your lifestyle.
DISCOUNTED SERVICE CALL RATES
In the unlikely event that a service call must be scheduled, you'll receive a preferred rate.


What can we monitor?

Whether most of your network connected devices are up and running.

Health of many connected AV devices and light switches (availability may vary depending on manufacturer).

Internet up/down state and average upload/download speeds.


What can't we monitor?

Quality of audio/video (a connected network media player may show as online but the audio or video may still be experiencing issues).

Different apps or services within connected network devices (i.e. Netflix not working or Pandora producing an error message within a functioning Apple TV or Sonos player).

Toasters, wicker baskets, toilets, major home appliances (yet), pets, kids, plant life or threats from zombies.

Choose your monthly subscription

ESSENTIAL PLAN $27.99
  • Proactive Monitoring and Remote Repair

    We'll proactively monitor your technology system and oftentimes troubleshoot potential issues before they arise.

  • Reactive Remote Repair

    Upon hearing from you, your system will be accessed remotely and oftentimes repaired without a service call.

  • 24/7 Email, Text and Chat Support

    We’re available to communicate with you in whichever manner best fits your lifestyle.

  • 24/7 Phone Support

    Experience the convenience of a live answer by one of our knowledgeable technicians.

  • App Control

    You’ll get a mobile app enabling you to fix many of the common issues that technology systems experience.

  • Discounted Service Call Rates

    We’ll proactively monitor your technology system and oftentimes troubleshoot potential issues before they arise.

ESSENTIAL PLAN $27.99
  • Proactive Monitoring and Remote Repair

    We'll proactively monitor your technology system and oftentimes troubleshoot potential issues before they arise.

  • Reactive Remote Repair

    Upon hearing from you, your system will be accessed remotely and oftentimes repaired without a service call.

  • 24/7 Email, Text and Chat Support

    We’re available to communicate with you in whichever manner best fits your lifestyle.

  • 24/7 Phone Support

    Experience the convenience of a live answer by one of our knowledgeable technicians.

  • App Control

    You’ll get a mobile app enabling you to fix many of the common issues that technology systems experience.

  • Discounted Service Call Rates

    We’ll proactively monitor your technology system and oftentimes troubleshoot potential issues before they arise.

Smart Home Integrations, Servicing: NYC, Hamptons, CT, FL, and CA

Audio Command Systems Lutron Black Diamond Dealer 2025 Award Image

Client Testimonials:
Exceptional Smart Home Solutions

Exceptional Service for Luxury Home Integration

"It was a pleasure working with ACS. To be quite honest (as I always am…) working with ACS was the best experience working with any AV/Home Automation company in my entire tenure here at Hobbs. "

- Jerry Cobaugh, Hobbs Inc.

Seamless Smart Home Transformation in the Hamptons

"In today’s world, with frequent technology changes and the need or desire to integrate a number of functions, I loved working with ACS because they made the time to explain the options, price them appropriately, install them right, educate us to the proper use and follow-up as needed."

- Bob Hurst

Personalized Smart Home Solutions That Exceed Expectations

"I more than whole-heartedly endorse Audio Command Systems and its technicians and especially Michael Pittman without whose invaluable design suggestions our system would not be as individualized and easily operable as it is. The entire installation experience and subsequent enjoyment was and is immeasurable.

- Marc Desiderio

Making Technology Simple since 1976      |      New York Service Area      |      Florida Service Area      |      California Service Area      |      Connecticut Service Area      

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