Service Technician

FULL TIME

Position Summary

Audio Command Systems has been one of the top system integrators in the tri state area since 1976. Specializing in whole house audio/video distribution, lighting control, shade control and home integration, ACS's dedicated staff works diligently to provide its customers with an end product they can be proud of. Salary is based on experience.

General Responsibilities

  • Visit multiple job sites throughout the course of the day to troubleshoot and resolve issues on completed projects. Projects can include video, audio, network, programming, lighting, and shades.
  • Call in RMA’s on defective equipment and provide a work around if possible.
  • Provide information to office on outdated systems for potential upgrades.
  • Fill out daily work orders with all the pertinent information from a service call so that the Service Manager can follow up accordingly.

Professional Qualifications

  • Minimum 3 years of experience in the AV industry.
  • Must have strong understanding of home integration systems.
  • Must have experience with troubleshooting lighting and shade systems.
  • Must have experience with Crestron and Lutron systems. Savant experience a plus.
  • Strong network knowledge.
  • Must be self-motivated and able to work alone.
  • Strong time management
  • Must be able to lift 50+ lbs.
  • Must have a clean, valid NYC driver’s license.
  • Must be willing to work in NYC and Long Island.
  • Must have own hand tools.

ACS offers or provides the following:

Competitive base salary based on level of experience. An excellent employee benefits package including medical, dental, 401K Plan, paid vacation and holidays, and travel re-imbursement. Employees equipped with a company vehicle, phone, iPad, and laptop. Employees are expected to work a 40-hour work week and will be compensated with overtime when necessary Monday through Friday, with occasional rotational On Call weekend service (paid). We offer ongoing industry training. Drug and background checks will be required.

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