To whom it may concern,
Robert Kaufman and his team at Audio Command have successfully completed 3 projects for me over the years.
My association started in 1997 with a major house in the Hamptons. I had very specific requirements, particularly since I’m not that strong technically, so I wanted state-of-the-art equipment, performance and an interface that was easy to use. They worked “hand-in-hand” with our designers and architects. In the end, even back then, our system programming was intuitive and easy to understand and we loved the performance aspects throughout our residence.
We then moved on to a duplex on 5th Avenue and called Robert and his team. That project was also very involved and complex and went without a hitch. I lived with both systems for many years and when ACS was needed for upgrades, or maintenance, all was taken care of promptly.
In 2011, we moved in the city to a penthouse duplex in Chelsea, and I immediately called ACS. It was more complex than our other projects because of the additional services required and all the amazing changes in technology. ACS worked on the wireless network, streaming audio and central video, as well as lighting control, thermostat control and motorized window treatments that spanned double-height windows and disappeared when open. Coordinating all this with the architects, designers and contractors was key and it went well.
In today’s world, with frequent technology changes and the need or desire to integrate a number of functions, I loved working with ACS because they made the time to explain the options, price them appropriately, install them right, educate us to the proper use and follow-up as needed. They are always available to “fine-tune” the systems and do it with a smile.
If you would like to speak with me personally, please don’t hesitate to call.